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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jack Dunn

September 6, 2023

5  out of  5 rating by Jack Dunn
"I knew Max Wright before he sold me this life insurance policy, but I was thoroughly impressed with his knowledge and willingness to help explain things to me. I have student loans, and I feel much better knowing my family will have financial support paying them in case something happens to me."

Alex England

August 29, 2023

5  out of  5 rating by Alex England
"I spoke with Thalia on the phone today. She was incredibly helpful and was able to get me a great price in just minutes. Thanks Thalia 😁"

Howard Fields

August 18, 2023

5  out of  5 rating by Howard Fields
"I could not be happier with Chris Bissell. He helped both myself and my wife with our Life Insurance. I would highly recommend Chris for your life insurance needs"

Austin Knebel

August 9, 2023

5  out of  5 rating by Austin Knebel
"Thalia very diligently and respectfully provided competitive insurance quotes to me for over a year before I decided to switch to State Farm. She helped me save $300, thanks Thalia!"

Julie Hill

August 3, 2023

5  out of  5 rating by Julie Hill
"Karina Guzman was very helpful with organizing our complicated insurance needs- including homeowners insurance, renters insurance, and vehicle insurance. Karina made sure our policy reflects exactly what we asked and also suggested safety measures we could take for insurance discounts. Thanks again, Karina!"

Christiana Hietter

July 21, 2023

5  out of  5 rating by Christiana Hietter
"I worked with Thalia to get a renters insurance policy, and she was quite helpful! The first phone call I had with her regarding the quote was very informative. We primarily communicated through email after the initial call, and she was always very fast and helpful in her replies for every question I had, no matter how small."

Eric Jezek

July 12, 2023

5  out of  5 rating by Eric Jezek
"We were on a very tight timeline to close on our home. We needed proof of insurability and Ra-Chel was in almost constant communication throughout the morning to get the paperwork I need to the title company. A+ Service."

Chris Nuño

July 11, 2023

5  out of  5 rating by Chris Nuño
"Working with Thalia Cruz has been great. They were very polite, patient, informative, and helpful!"

Hiero Layden

July 5, 2023

5  out of  5 rating by Hiero Layden
"Ra-Chel helped me with a home & auto quote today. She was incredibly thorough and great to work with!!"

Melva Johnson

July 3, 2023

5  out of  5 rating by Melva Johnson
"Max was able to help me with everything I needed. He really cares about his customers and I couldn't be more appreciative for all his time and help"

Tam Turner

June 30, 2023

5  out of  5 rating by Tam Turner
"Ra-Chel took care of helping me. She was very pleasant and informed me about ways the SF could keep me protected! Thanks for stellar service. 👍"

Paul Dravillas

June 29, 2023

5  out of  5 rating by Paul Dravillas
"Thalia from Bradford's office was extremely quick to respond and provided me the plan that was needed. Job well done."

Silvia Navia

June 6, 2023

5  out of  5 rating by Silvia Navia
"Today Ra-Chel Hozian helped me and she was fantastic, clear, fast and efficient! Thanks so much for your wonderful attention and time and effort to meet all my needs, Ra-Chel!"

Derinda Dawson

May 31, 2023

5  out of  5 rating by Derinda Dawson
"My call today with Karina was absolutely! She explained in great details about all of my policies, and helped me to navigate other options with no problems whatsoever! She gave outstanding customer service, and she was very knowledgeable about the insurance policies I have with them and processes. Karina took very good care of me, and that's something you can't get in every business establishment! I would highly recommend anyone going to this particular State Farm Agency!"

Richard Raglin

May 31, 2023

5  out of  5 rating by Richard Raglin
"MAX was able to assist me in setting up my policies in a very professional manor"

Brian Burkett

May 30, 2023

5  out of  5 rating by Brian Burkett
"I'm very pleased with Bradford and his team. Last year they helped us through a good repair and ultimate replacement of our slate roof and copper gutters. They walked us through the process and made an otherwise potentially stressful situation relatively easy. Just yesterday afternoon, I asked for a quote on a car I'm considering and Katie had a quote back to me within the hour. I find the team to be professional and courteous. Updated May 2023. I needed and updated policy to take delivery of a vehicle on Memorial Day. Ra-chel was happy to assist on a holiday weekend and put my mind at ease. Great service!"

Notthexitstheeggrolls

May 19, 2023

5  out of  5 rating by Notthexitstheeggrolls
"I have to leave this review to say thank you to Ra-Chel she has been so incredible with helping me through my insurance stuff and I recommend anyone needing information or insurance to see her thank you so much Ra-Chel!"

AA McLemore

May 19, 2023

5  out of  5 rating by AA McLemore
"Thalia made this process so easy! I just graduated and am moving to a new state, and she was very efficient, yet thorough, in helping explain my coverage options to me! It was great talking with her to really understand what is typical coverage and what would be a good fit for me. I love the personalization and knowing I have someone great to talk to when I have questions. I would highly recommend her and the Bradford O'Neil State Farm Agency."

gibran hyder

May 16, 2023

5  out of  5 rating by gibran hyder
"Thalia Cruz was very helpful and researched all options before giving me the final quote. She was very calm and humble with her approach. Overall it was a great experience."

Michelle Newman

May 5, 2023

5  out of  5 rating by Michelle Newman
"I want to thank Ra-chel she is very personable and very knowledgeable she is always there when I have questions about my coverages. She helped us through a claim when we didn't know which way to turn. She was there to help and answer any questions we had. I highly recommend this office give Ra-cbel a call she will take great care of you."

Shawn Newman

May 5, 2023

5  out of  5 rating by Shawn Newman
"Rachelle has always been avaliable to answer any questions that I or my wife has had even after hours. She does go above and beyond what is expected of her. We have no complaints when it comes to Rachelle. A big thanks to her for all she does."

Jimil Johnson

April 14, 2023

5  out of  5 rating by Jimil Johnson
"Thalia Cruz was very helpful and polite. Gave me all the information I needed to take care of my situation!"

Jr chavez

April 11, 2023

5  out of  5 rating by Jr chavez
"Had a great experience with Rachel Downs she helped me with replacing an old vehicle with a new one. Made the process easy to understand and helped alot, the fact that everyone is very respectful is the best part."

BuckeyeStitcher

April 6, 2023

5  out of  5 rating by BuckeyeStitcher
"Ra-Chel was very knowledgeable and friendly. She reviewed all the options that were available for my property and offered her recommendations but I never felt like she was trying to "sell me" things I didn't need. She was able to give me a quote during our conversation--two other companies said they would call back with a quote in a couple days and never did. Thanks for making this process quick and easy!"

Suejan Dorsey

March 31, 2023

5  out of  5 rating by Suejan Dorsey
"I spoke to Thalia for literally 5 minutes and she was able to start my policy and correct some mistakes I made almost immediately! She was thorough and super quick! This process is almost always long and painful and she made it so easy"