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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda D

July 8, 2024

5  out of  5 rating by Linda D
"Edited: I have been working with Ra-Chel for almost a year....she continues to as helpful today as she was when we first started working together to sort our my deceased son's auto insurance. I can't say enough about her. As I noted below...Ra-Chel is the best... if you are looking for a new agent, please give Ra-Chel a call. You will be most satisfied with the detailed attention she will give you. Much success to you Ra-Chel and God's continued blessings..... LD I have been working with Ra-Chel for the past 5 1/2 months since the passing of my son. Brian had his vehicle insurance with State Farm. Ra-Chelsea has been incredible, compassionate, always available to take my calls, explaining everything and has totally alleviated my stress in this extreme time of grief transitioning everything over to his estate and continuing coverage for my granddaughter. I couldn’t have done any of this without her assistance and expertise. She truly is here for her clients needs. Thank you Ra-Chel."
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KYGOTC

June 26, 2024

5  out of  5 rating by KYGOTC
"Griffin hooked me up, excellent service"
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Michael Fleming

June 14, 2024

5  out of  5 rating by Michael Fleming
"It was great, Mrs.Kelley help me with no issues are problems, she was great"
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WJL Properties

June 13, 2024

5  out of  5 rating by WJL Properties
"Chris Bissell in Bradfords office has been great to work with. I worked with Chris several years ago and he was definitely a great hire for this office. Thanks for all your hard work."
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Rosanne Ellis

June 10, 2024

5  out of  5 rating by Rosanne Ellis
"I recently decided to change insurance companies due to continued premium increases and a friend recommended contacting Chris Bissell at State Farm (Bradford O’Neil). I’m so glad I did because Chris has been excellent! He has been very attentive, personal and responsive to my needs. Several times I’ve had the good fortune of having Kelly Termini answer the phone and, when Chris was not available, Kelly spent time pleasantly and patiently answering my many questions. Both Chris and Kelly are assets to Bradford O’Neil and State Farm. I’m very happy I followed my friend’s advice since I already feel they are “good neighbors” and that’s exactly what I want them to be."
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James Bailey

June 3, 2024

5  out of  5 rating by James Bailey
"Caleb was helpful, attentive, and friendly throughout my stay at the office, finding great rates for life insurance. Thank you Doris, at Bradford O'Neil State Farm for going above and beyond in setting up multiple solutions to choose, and always keeping open communication through my process. Thank you again Doris for keeping me informed so well throughout my total loss claim process. You have relieved many concerns with your superb customer service. Additionally; Ra-Chel made for an easy transfer of vehicles on my policy, while saving me a little money in the process. Called in for confirmation of hail coverage on my policy and Ra-Chel was eager to put my mind at ease with detailed information about my coverage. Additionally, she made sure I was getting all the possible benefits for which I qualify."
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Dong Kyu Kim

June 3, 2024

5  out of  5 rating by Dong Kyu Kim
"Thalia C. was very helpful, speedy, and efficient in getting us setup with our new renter's insurance policy."
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Michael Wall

June 2, 2024

5  out of  5 rating by Michael Wall
"The team was responsive, professional, and helped guide me to the best policy for my needs. Thalia Cruz was absolutely fantastic in helping me through the process."
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Melany ponce de león

May 31, 2024

5  out of  5 rating by Melany ponce de león
"Really great costumer service! Thank you Ms. Thalia Cruz for the help."
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Gina heidbrink

May 31, 2024

5  out of  5 rating by Gina heidbrink
"Chis Bissell is my agent and we have car ,home & life insurance, wonderful agent. Very happy with his service. Been with state farm since 1995"
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Eddie M. Washington

May 21, 2024

5  out of  5 rating by Eddie M. Washington
"Very Happy with my policies & thankful Chris helped me set up my Life Insurance & Home Insurance. Very appreciative!"
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Jermarcho Fleming

May 15, 2024

5  out of  5 rating by Jermarcho Fleming
"Ms. Kelly was very nice and respectful"
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Станислав Рязанов

May 14, 2024

5  out of  5 rating by Станислав Рязанов
"Thalia Cruz is the best agent! We made everything online, I didn't spend so much time as in other insurance companies. She made a quote exactly with details were provided by me. I'm glad that I found her! 100% recommended!"
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DeWayne Love

May 8, 2024

5  out of  5 rating by DeWayne Love
"I had to redo my policy and Ms. Kelly T. was the one that helped me. She was very professional, courtesy and attentive to my needs. It was the most stressless process that I've had with any insurance agency. With professionals like Ms. Kelly, State Farm has " good hands". She is an asset to your company and the industry. Give her a commercial, smile."
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Nick Szwedo

April 29, 2024

5  out of  5 rating by Nick Szwedo
"Strongly recommend this State Farm team, it's great to do business with people that truly care about both your needs and your budget."
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Neto San-sen

April 29, 2024

5  out of  5 rating by Neto San-sen
"They work with you to find the exact coverage and discounts available."
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Shante Hampton

April 29, 2024

5  out of  5 rating by Shante Hampton
"Rachelle was very knowledgeable and professional. She assisted me with a wide range of insurance questions including auto and life insurance. She helped me to think outside of the box. Thank you Rachelle!"
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Zac “Bassgarden” Cowan

April 26, 2024

5  out of  5 rating by Zac “Bassgarden” Cowan
"been a state farm insured driver for several years, and the bradford team has helped immensely with our vehicle being hit in front of our home. I appreciate Rachelle for going the extra mile to help in the event our total loss adjuster was not available to do so. Thank you very much for your assistance!"
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Spencer Seher

April 26, 2024

5  out of  5 rating by Spencer Seher
"When I called to get my newly driving daughter on our insurance, I was helped by Kelly T., who walked me through all the steps to register her and all the discounts my daughter could receive. She was friendly and enthusiastic and funny, and she couldn't have made the process easier, sending me a list of everything I needed to do. Thanks, Kelly, you were a great pleasure to work with!"
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Alberto Mendoza

April 24, 2024

5  out of  5 rating by Alberto Mendoza
"After submitting an online quote, Thalia reached out to me and we were able to schedule a quick phone call next day. Thalia reached out at the exact time I requested, reviewed the policy details with me, answered all of my questions, and overall made getting my renter's insurance policy started super easy."
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Robert Oliver

April 9, 2024

5  out of  5 rating by Robert Oliver
"Ra-Chel helped me transfer my auto policy to Stat farm.And now she is helping me with a home policy. Ra-Chel is very thorough, knowledgeable and a pleasure to work with."
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Sarah Payne

March 28, 2024

5  out of  5 rating by Sarah Payne
"Great people and great staff, Chris Bissell always returns our calls, and is always willing to answer any questions we may have."
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Dan Payne

March 28, 2024

5  out of  5 rating by Dan Payne
"State farm and Bradford's team take care of all my insurance needs. Chris Bissell is the best! He always takes care of me and any questions or concerns I have."
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Arch Angÿl

March 26, 2024

5  out of  5 rating by Arch Angÿl
"Ra-Chelle was able to properly explain to me how my insurance premiums were changing and set me at a peace of mind. If it was not for this interaction I would likely be looking for a different agent. Thank you so much for your help."
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Robert Olson

March 21, 2024

5  out of  5 rating by Robert Olson
"Rachel is outstanding! Customer service is excellent! Very helpful! Thank you."