State Farm® Insurance Agent Bradford O'Neil
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary
February 3, 2026
5
out of
5
rating by Mary
"Elissa provides the best customer service. She is friendly, professional and quick to find effective solutions. One of the Best experiences I have had with an insurance company. Thank You Elissa!"
We responded:
"Mary, thank you for your wonderful feedback! I'm delighted to hear that our office made such a positive impact on your experience with us. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Donnie Bond
February 2, 2026
5
out of
5
rating by Donnie Bond
"Awesome guy, easy to deal with and will continue with him."
We responded:
"Thank you, Donnie! I'm happy to know you find working with me easy and enjoyable. Your continued support means a lot. If there's anything else I can assist you with, just let me know!"
Tina Richardson
February 2, 2026
5
out of
5
rating by Tina Richardson
"I had a car accident and needed to get a rental car quickly and thankfully Chris at State Farm (Bradford O'Neil agency) got this done for me in matter of minutes. All i had to do was give the rental company my name and my car was basically ready to go. Great experience."
We responded:
"Thank you, Tina! I'm happy to hear that Chris was able to assist you so efficiently after your car accident. It's great to know that your experience with getting a rental car was smooth and hassle-free. If you need anything else, feel free to reach out!"
Timothy Moussette
February 2, 2026
5
out of
5
rating by Timothy Moussette
"Rachel was very helpful in explaining my coverage for my homeowners policy. She answered all my questions and helped me get it to a manageable rate.thanks again I highly recommend her."
We responded:
"Thank you, Timothy! I'm happy to hear that Rachel was able to assist you with your policy and provide clarity on your coverage. It's wonderful to know she helped you find a rate that works for you. We appreciate your recommendation! If you have any more questions or need further assistance, feel free to reach out."
Wes Luntsford
January 31, 2026
5
out of
5
rating by Wes Luntsford
"Ryan Orr was very helpful and answered all of my questions throughout the process. Thanks again for helping us get new auto and home policies!"
We responded:
"Thank you, Wes! I'm happy to hear that Ryan was able to assist you with your policies. Our team is dedicated to providing helpful and thorough service. If you have any more questions or need further assistance, feel free to reach out!"
Charlie Schliesser
January 30, 2026
5
out of
5
rating by Charlie Schliesser
"Ryan did a great job onboarding me. He's awesome."
We responded:
"Thank you, Charlie! I'm happy to hear that Ryan made your onboarding experience a positive one. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
David Siemer
January 28, 2026
5
out of
5
rating by David Siemer
"Max has been super responsive, knowledgeable, and actually takes the time to explain things instead of just rushing you through. He helped me make sure I was properly covered and answered all my questions along the way. Highly recommend Max if you’re looking for someone reliable and easy to work with."
We responded:
"Thank you for your review, David! I'm happy to hear that Max was able to provide you with the responsive and knowledgeable service you deserve. It's great to know he took the time to ensure you were properly covered and answered all your questions. We appreciate your recommendation and are here to help with any future needs!"
Kris Marshall
January 24, 2026
5
out of
5
rating by Kris Marshall
"I spoke with Ryan Orr about renters insurance. He was extremely knowledgeable and helpful in getting me the renters insurance I needed. I highly recommend Ryan for your insurance needs."
We responded:
"Thank you, Kris! I'm happy to hear that Ryan was able to assist you with your insurance needs. We appreciate your recommendation and are always here to help with any insurance questions or needs you might have. Let us know if there's anything else we can do for you!"
Emily Moore
January 16, 2026
5
out of
5
rating by Emily Moore
"Max was very helpful in reviewing my policies!"
We responded:
"Emily, thank you for your feedback! I'm happy to hear that Max was able to assist you with your policies. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Faylicia Kennell
January 9, 2026
5
out of
5
rating by Faylicia Kennell
"Ryan Orr, was extremely helpful with finding me a new rate for my auto insurance. He also went above and beyond by calling multiple progressive reps because they were giving me the run around about cancelling my insurance coverage through their company. That's again Ryan for assisting me today I greatly appreciate it. I'll get back with you about home owner insurance, life insurance and I'll be sending a referral your way."
We responded:
"Thank you, Faylicia, for your wonderful feedback! I'm delighted to hear that Ryan was able to assist you with your insurance and navigate the cancellation process with Progressive. We appreciate your trust and look forward to helping you with your the rest of your insurance needs. Feel free to reach out anytime!"
Shahirr
January 6, 2026
5
out of
5
rating by Shahirr
"Mrs.Rachel was very very helpful and professional and very detail!!!!!!"
We responded:
"Thank you, Shahirr! I'm happy to hear that Rachel provided such helpful and professional service. We appreciate your feedback and are here if you need anything else!"
Angela Dailey
January 6, 2026
5
out of
5
rating by Angela Dailey
"Bundle home with car to get best rate. Very nice people and very helpful. Angi always has answers for when I have a question about adding or changing vehicles."
We responded:
"Angela, thank you for your wonderful feedback! I'm happy to hear that you found our team helpful and that Angi has been able to assist you with your questions. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Joe Strauss
January 6, 2026
4
out of
5
rating by Joe Strauss
"Received lower premium costs for both my renter's and vehicle policy. Switch my policies today. Communicated with Ryan Orr. Everything went smooth"
We responded:
"Thank you, Joe! I'm happy to hear that Ryan was able to assist you in lowering your premium costs for both your policies. It's great to know that the process went smoothly for you. If you have any more questions or need further assistance, feel free to reach out!"
Denise Shavers
January 6, 2026
5
out of
5
rating by Denise Shavers
"Ms. Ra-Chel she was so wonderful and friendly she assisted me with everything I needed to know, I wouldn't trade her for the world"
We responded:
"Denise, thank you for your wonderful feedback! I'm happy to hear that Ra-Chel provided you with such friendly and helpful service. We’re always here to assist you with anything you need. Thanks for choosing us!"
Marietta Hearn
January 2, 2026
5
out of
5
rating by Marietta Hearn
"I have had problems with getting storm damage on my roof. State Farm Representative Marion has been instrumental in trying to get this cleared up. I have had this problem since May of 2025 when the storm came through. I talked with a couple of State Farm Representatives in regard to my roof and none of them seemed to care or want to help me. My brother also talked with a Representative and was informed I need to ask for a different adjuster to evaluate. I asked for one and was never contacted back. I had to get a mortgage on my home to pay FM Roofing to put a new roof, siding, and gutters. I have been with State Farm for 35 years on my home and made a claim only once, in all those years till now. Aggravated and frustrated I thought I would give State Farm a call again to let them know I will be finding a new Insurance company. That is when I talked to Marion and she has listened and stayed by me with trying to get me help for my roof. Here it is 2026 and now I am having problems with FM Roofing sending pictures of the damages and the new roof I had to put on my house. Marion is still working with me and Matt with FM Roofing said it was storm damage and was even here for the Adjuster to show him the damages, so I don't understand why they are not cooperating with my insurance company. Marion has been fantastic through it all and is trying to help me any way she can. She has even contacted FM Roofing and told them exactly what they need. We are still waiting for them to send the pictures. so, if you ever need a representative from State Farm that cares, contact Marion she actually cares and will follow up on what as long as necessary to help you be able to solve the problems as best she can."
We responded:
"Thank you for taking the time to share your experience with us. We truly understand how stressful and frustrating this situation has been, especially after being a loyal State Farm customer for so many years. We’re very sorry for the challenges you’ve faced throughout the claims process. That said, we’re incredibly grateful you connected with Marion. She genuinely cares about our customers, and it means a lot to hear that she listened, stayed engaged, and continued to advocate for you every step of the way. Your kind words reflect the dedication she brings to her role, and we will be sure to share this feedback with her. We appreciate your patience as documentation is still being gathered, and we remain committed to helping move things forward as best we can. Thank you again for sharing your story and for recognizing Marion’s efforts—she truly embodies the level of care we strive to provide."
Kim Douglas
January 1, 2026
5
out of
5
rating by Kim Douglas
"Always very pleasent to talk to everyone in the office especilly the person that handles calls and gets the things you need to be done. I thank you very much."
We responded:
"Thank you, Kim! I'm happy to hear that you find our team pleasant and helpful, especially our call handler. Your appreciation means a lot to us. If there's anything else you need, feel free to reach out!"
Christopher Stroot
December 31, 2025
5
out of
5
rating by Christopher Stroot
"Marion answered my phone call on New Years Eve and answered my questions regarding multiline coverage and my personal umbrella. I highly recommend her!"
We responded:
"Christopher, thank you for your review! I'm happy to hear that Marion was able to assist you with your questions on New Year's Eve. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Phuc Nguyen
December 19, 2025
5
out of
5
rating by Phuc Nguyen
"I ưent into thế office for help and Griffin and Ryan ưere great! I recommend giống tớ them!"
We responded:
"Thank you, Phuc Nguyen! I'm happy to hear that Griffin and Ryan provided you with excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Ariadna Paun
December 18, 2025
1
out of
5
rating by Ariadna Paun
"IN ADDITION TO MY LAST REVIEW! if I could give a -1 I would. They reached out to me after my review and I’m not mad they don’t wanna cover me or my family, but the audacity to sign someone up BEFORE knowing “State Farm” underwriting wouldn’t have any issues with it and then cancel your policy is mind boggling to me. A huge waste of damn time! Like I stated before, all 3 of us were on the policy before with no issues just the price increase after 6 months and even then they didn’t have a good reason to almost double my premium.When they called to reinstate my policy, wouldn’t you think that I would want the same exact policy with all the drivers I had before? This is a direct quote from whomever reached out. “We want to explain that everything is fine when it comes to you and your husband being on the insurance, but when adding your mom to the insurance, State Farm has decided to deny coverage. Unfortunately, State Farm did not give us a notification that they were going to deny the coverage, and we had no idea that would cause such an issue.” To go even further with this, they asked if they should try to leave her off the policy to see if they would reinstate me and my husband, then it was still a no? lol hmmm Do yourself a favor and run from State Farm as fast as you can. I have heard so many of my own customers and the awful stories they have about this company along the same lines as mine and also worse."
We responded:
"We are very sorry that the situation has caused such a headache. When we noticed your coverage had lapsed, we reached out to see if you would like to get that back. We did not realize there were going to be discrepancies from that lapse. We focus on our customer service and do our best to ensure all of our customers are covered. We are deeply sorry there were issues with the auto insurance."
Courtney Coughlin
December 17, 2025
5
out of
5
rating by Courtney Coughlin
"Working with Andrew at State Farm has been nothing but stellar. He was incredibly patient and helped us find the best rates while tailoring everything specifically to our needs. He also spent hours on the phone helping us cancel other insurance policies that were nearly double the price. Beyond that, he is congenial, highly professional, friendly, and clearly works very hard. I could not recommend him more highly to anyone looking for great insurance support."
We responded:
"Thank you, Courtney! I'm happy to hear about your positive experience with Andrew. It's wonderful to know he was able to assist you with finding the best rates and provide such dedicated support. We appreciate your recommendation and are here for any future insurance needs. Let us know if there's anything else we can do for you!"
Demetry Swait
December 11, 2025
5
out of
5
rating by Demetry Swait
"Andrew Dupont is very patient and kind. I would recommend him to anyone seeking a good insurance agent."
We responded:
"Thank you for your review, Demetry! I'm happy to hear that Andrew provided you with such a positive experience. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
Hannah Lavely
December 9, 2025
5
out of
5
rating by Hannah Lavely
"Ryan Orr was so helpful and made signing up for a policy so easy! His customer service was great and made the experience more enjoyable."
We responded:
"Thank you, Hannah! I'm happy to hear that Ryan made the process smooth and enjoyable for you. Our team is dedicated to providing excellent service, and it's great to know Ryan delivered just that. If you have any questions or need further assistance, feel free to reach out!"
Corey Montgomery
December 8, 2025
5
out of
5
rating by Corey Montgomery
"Worked with Hayden today. Trading in my truck for a new one and she was able to get everything switched over very quickly. Made it was easier than I thought it would be. She’s a keeper. Great experience today."
We responded:
"Corey, thank you for sharing your experience! I'm happy to hear that Hayden made the process of switching over your insurance so seamless. We appreciate your feedback and are glad to have her on our team. If you need anything else, feel free to reach out!"
Barb Chunn
December 4, 2025
5
out of
5
rating by Barb Chunn
"Marion was very resourceful and found the information I was looking for in my home owners insurance."
We responded:
"Thank you, Barb! I'm happy to hear that Marion was able to assist you with your homeowners insurance needs. Our team is dedicated to providing helpful and efficient service. If you have any more questions or need further assistance, feel free to reach out!"
Timothy Barnhart
December 4, 2025
5
out of
5
rating by Timothy Barnhart
"Angi is great to work with"
We responded:
"Thank you, Timothy! I'm glad to hear that Angi made your experience a positive one. We appreciate your feedback and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"