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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Oliver

April 9, 2024

5  out of  5 rating by Robert Oliver
"Ra-Chel helped me transfer my auto policy to Stat farm.And now she is helping me with a home policy. Ra-Chel is very thorough, knowledgeable and a pleasure to work with."
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Sarah Payne

March 28, 2024

5  out of  5 rating by Sarah Payne
"Great people and great staff, Chris Bissell always returns our calls, and is always willing to answer any questions we may have."
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Dan Payne

March 28, 2024

5  out of  5 rating by Dan Payne
"State farm and Bradford's team take care of all my insurance needs. Chris Bissell is the best! He always takes care of me and any questions or concerns I have."
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Arch Angÿl

March 26, 2024

5  out of  5 rating by Arch Angÿl
"Ra-Chelle was able to properly explain to me how my insurance premiums were changing and set me at a peace of mind. If it was not for this interaction I would likely be looking for a different agent. Thank you so much for your help."
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Robert Olson

March 21, 2024

5  out of  5 rating by Robert Olson
"Rachel is outstanding! Customer service is excellent! Very helpful! Thank you."
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Kelly Cartner

March 21, 2024

5  out of  5 rating by Kelly Cartner
"Ra-Chel Hozian helped me out a lot when needing to transfer my insurance to my new car! She made it so simple and easy to understand which i was grateful for. She was also quick yet thorough! 10/10 would recommend."
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Kue Choi

March 13, 2024

5  out of  5 rating by Kue Choi
"So I have my homeowners policy through State Farm. My family has at State Farm since I can remember. I received a call from Kelly letting me know that she might be able to save me some money if I moved my auto policy over to them as well. She was absolutely right. Talking to Kelly was a great experience. She is knowledgeable, incredibly helpful, was able to answer all my questions, and made great recommendations for policy add-ons and didn’t try to convince me into anything I wasn’t interested in. If you have any insurance questions or needs or maybe just shopping around to compare a policy against what you have now, call Kelly at State Farm, She works in the Bradford O’Neill‘s State Farm’ office."
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Lisa Schnettler

March 1, 2024

5  out of  5 rating by Lisa Schnettler
"Chris has been outstanding during my mother’s accident claim . He has been professional, compassionate and patient with us throughout the entire process. We have felt he was in our corner and willing go the extra mile to make us feel comfortable. We trust his judgement and appreciate his straight forward approach . I highly recommend Chris !"
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Jason M

February 20, 2024

5  out of  5 rating by Jason M
"Thalia Cruz was professional and swift! All around great experience!"
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Jordan Karimi

February 14, 2024

5  out of  5 rating by Jordan Karimi
"Kelly is absolutely phenomenal to work with. She is extremely friendly, prompt with follow up and clearly explains policies. She very patiently answered all of my questions. She is a pleasure to work with and I highly recommend her to anyone looking for an agent."
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Koty McCormick

February 8, 2024

5  out of  5 rating by Koty McCormick
"Thalia Cruz was an amazing agent and very informative!! She answered all my questions and was very patient with my schedule. Would highly recommend her if anyone is looking for great customer service and even better insurance"
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Larry Rollen

February 8, 2024

5  out of  5 rating by Larry Rollen
"Transitioned to State Farm after a State Farm policy holder ran into my car, their fault. The car was totalled out and the correspondence between me and the State Farm’s customer service department was just awesome. I received a rental vehicle to use and was very satisfied with the pay off amount. I had to get another vehicle and switched over to State Farm immediately. This is the kind of service I need, true story."
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Sue Farah

February 5, 2024

5  out of  5 rating by Sue Farah
"Max was extremely helpful in explaining my policies. Even went the extra mile by helping me set up all my discounts and app"
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January 30, 2024

5  out of  5 rating by Sherrie
"When I say Kelly at this location is by far the sweetest lady I've ever met. She very prompt and attentive. I honestly ask for her directly because I know if she can't answer she will get me to the correct individual. She also always transfers my call and does the prompt for me. It's like the Ruth Chris of insurances"
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January 24, 2024

5  out of  5 rating by S E
"This insurance company by Bradford O'Neil has been the best decision I made, the staff is always very nice and they always help me with whatever questions I need. Kelly was very helped, sweet and made me feel comfortable about the questions I had about my policy."
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Marilyn Jones

January 19, 2024

5  out of  5 rating by Marilyn Jones
"I appreciate the help I got from Kelly, Corina and everyone else. I rate them a ten!!!!! Thank ya'll 😊"
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Phyllis Buck

January 18, 2024

1  out of  5 rating by Phyllis Buck
"I have had insurance with Bradford for years and have never had any problems until recently. Been waiting since October 4 for my rental insurance claim still no answer call every month . Been dealing with my car insurance for two months trying to get it straightened out . I call almost every day leave messages. Still no answer as to what the problem with my payment is .can’t wait for my policy to end and I will be leaving Bradford."
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James Brown

January 13, 2024

5  out of  5 rating by James Brown
"I really like all the people that are in this office, especially Chris, Kelly, and the rest of the staff. Whenever I call with a question or issue, they are always responsive and help me with the kindest attitude and with utmost respect. I will never go anywhere. A+++ gang, keep doing what you do best, you're all awesome!! Thank you so much!"
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Kristen Zumwalt Beracha

January 11, 2024

5  out of  5 rating by Kristen Zumwalt Beracha
"I was recently in a car accident and the team at this office was so very helpful for me. Chris immediately took action and told me exactly what I needed to do and walked me through the process. He helped get the tow truck for my car and placed the order for a rental car making it extremely convenient for me. He checked on me throughout the morning and the office has followed up with me since. I cannot recommend them enough with their customer service, attention to detail and level of care. Thank you."
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Christina Slager

January 11, 2024

5  out of  5 rating by Christina Slager
"Thank you, Thalia Cruz. I was able to get a lower rate with ease. She work with my needs and it was so easy to switch! 🙏"
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Emily Qalbani

January 11, 2024

5  out of  5 rating by Emily Qalbani
"Thalia was a great help switching over home and auto. We were able to save around $1400 a year total switching from my previous provider."
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Jan King

January 10, 2024

5  out of  5 rating by Jan King
"Thalia was amazing and so helpful, patient and friendly. Very professional, too. Helped improve my homeowners insurance bundled with my car insurance. Thank you!!!"
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Jake McCormick

January 8, 2024

5  out of  5 rating by Jake McCormick
"Easy, fast, efficient, reliable. Thalia was wonderful to work with."
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Natoya Fuller

January 5, 2024

5  out of  5 rating by Natoya Fuller
"I absolutely love this team. We have been with State Farm since June and it has been hassle free. Our rates are also pretty affordable for now. (We have a 14 year old, yikes!) I truly appreciate that they were not hagglers when we were shopping for new rates. I was able to land on them without feeling like I was under pressure. I also appreciate that I don't have to hound them down if I need something. I simply can send an email and receive a response in the same day during their business hours."
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Alemseged Mekonnen

December 20, 2023

5  out of  5 rating by Alemseged Mekonnen
"Max was very helpful in setting up my policies. I really enjoy working with him"