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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cathy Hart

Cathy Hart

August 4, 2026

5  out of  5
rating by Cathy Hart
"Reviewing my policies with Chris was very easy and straightforward. He is very easy to talk with and understand. I look forward to working with him more in the future."
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sam piskulic

August 4, 2026

5  out of  5
rating by sam piskulic
"chris bissell was great at finding my ins"
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David Hock

August 3, 2026

5  out of  5
rating by David Hock
"Hayden was incredibly helpful and by far the best insurance representative I've ever talked to! She answered all my questions, was knowledgeable on the policies, and was super friendly, making the conversation feel more like catching up with a friend than talking to a professional. If I ever need help in the future I will definitely request Hayden, I would recommend to everyone!"
We responded:
"Thank you, David! I'm really happy to hear that Hayden made such a positive impression and was able to assist you so well. It's great to know that her friendly and knowledgeable approach made your experience enjoyable. If you ever need anything else, don't hesitate to reach out!"
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Raghad Hamedi

August 3, 2026

5  out of  5
rating by Raghad Hamedi
"Shoutout to Ryan at State Farm for being so amazing! He walked me through everything step-by-step and answered all my questions with so much patience and professionalism. If you're looking for great service and someone who makes things easy, Ryan is your guy. I’d recommend him to anybody!"
We responded:
"Raghad, I'm really happy to hear that Ryan provided you with such excellent service and made the process easy for you. We always strive to be patient and professional, and it's great to know Ryan delivered on that. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Mary Walezak

July 31, 2026

5  out of  5
rating by Mary Walezak
"Our agent Marie was great at explaining everything we needed."
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Hassan Awan

July 31, 2026

5  out of  5
rating by Hassan Awan
"(Jermaine Cohein.)

(Bradford O'Neil)

Great Customer service super nice people Rates are so good .and especially they insured everything.
There rates are so good that even
" Jesus Can't refuse full coverage ""
We responded:
"Hassan, thank you for taking the time to leave us a review! I'm happy to hear you had a great experience with our team and that you're satisfied with the rates and coverage we offer. We strive to provide excellent service and value to everyone. We're always happy to help if anything comes up."
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Michael J

July 31, 2026

5  out of  5
rating by Michael J
"Elissa has helped us with multiple vehicles (even some classic auto policies) homeowners insurance, and a few other things. Always helpful and nice that I don't have to spend time navigating and worrying about these things."
We responded:
"Thank you, Michael J! I'm glad to hear that Elissa has been able to assist you with your various insurance needs. It's great to know you feel at ease with us handling these details. We're always here to help if anything else comes up!"
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Stephen Loeffler

July 27, 2026

5  out of  5
rating by Stephen Loeffler
"Thalia Cruz was great! I had my previous insurance for 20+ years but decided to shop around after a huge increase when adding my 16 year old to our policy. Thalia answered all my questions and help me feel good about my decision without any pressure. Highly recommend!"
We responded:
"Stephen, thank you for taking the time to leave us a review! I'm happy to hear that Thalia was able to assist you with your insurance needs and make the transition smooth and pressure-free. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
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Frank West

July 23, 2026

5  out of  5
rating by Frank West
"HI EVERYONE 👋
JUST WANTED TO LET EVERYONE KNOW HOW WONDERFUL AND PROFESSIONAL THAT (HAYDEN) FROM Bradford O'Neil STATE FARM AGENCY IN HELPING ME WITH A INSURANCE PROBLEM, SHE WENT ABOVE AND BEYOND AND SO PROFESSIONAL, UNDERSTANDING, AND PATIENTLY HELPING ME RESOLVE THE SITUATION, ALSO CONNECTING ME WITH THE RIGHT PERSON OR PERSON'S TO GET THE PROBLEM SOLVED.
SO ON THAT NOTE 📝, JOB WELL DONE (HAYDEN)👏🏻✔️👍
ONE MORE THING..!!
(A WONDERFUL PERSONALITY )
10 THUMBS UP (HAYDEN)
👍👍👍👍👍👍👍👍👍👍"
We responded:
"Frank, thank you for taking the time to leave us such a fantastic review! I'm really happy to hear that Hayden was able to assist you with your insurance issue and connect you with the right people. We’re proud to have her on our team, and it’s great to know she made such a positive impact. We're always here to help if anything else comes up!"
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Connie Hagedorn

July 23, 2026

5  out of  5
rating by Connie Hagedorn
"Angelica Garcia is very good, patient, and thorough. Im happy with the rates, saving $2000 annually, I hope im a lifer."
We responded:
"Connie, thank you for taking the time to leave us a review! I'm glad to hear that Angelica was able to assist you so well and that you're happy with the rates. Saving so much annually is fantastic! We're thrilled to have you with us and hope to continue serving you for many years. Feel free to reach out if you need anything else!"
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Demetrius Willingham

July 20, 2026

5  out of  5
rating by Demetrius Willingham
"Liv was great had a quick and easy process !!"
We responded:
"Demetrius, thank you for taking the time to leave us a review! I'm glad to hear that Liv made the process quick and easy for you. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Kentrall England

July 17, 2026

5  out of  5
rating by Kentrall England
"I had the pleasure of speaking with Livia. She was very professional and personable. She is a good example of great customer service! Thank you for making making this process as smooth as possible. Highly recommended!"
We responded:
"Thank you, Kentrall! I'm glad to hear that Livia made your experience smooth and enjoyable. We appreciate your recommendation and are here to help whenever you need us. Thanks for choosing us!"
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Jasmine Lewis

July 10, 2026

5  out of  5
rating by Jasmine Lewis
"Livia was really helpful, she has great customer service."
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Anireddy Sankeerth

July 9, 2026

5  out of  5
rating by Anireddy Sankeerth
"I've been going to the office off of Dorsett for three years, angi has always assisted me with payments and my account details, what a friendly office 🙃"
We responded:
"Anireddy, thank you for taking the time to leave us a review! I'm happy to hear that Angelica has been able to assist you with your payments and account details over the years. We strive to create a welcoming environment, and it's great to know you feel that way about our office. We're always here if you need anything else!"
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Scott Mosier

July 9, 2026

5  out of  5
rating by Scott Mosier
"Hayden was very helpful in getting my situation resolved."
We responded:
"Scott, thank you for taking the time to leave us a review! I'm happy to hear that Hayden was able to assist you and resolve your situation. We're always here to help if anything else comes up!"
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Clifton Haston

July 8, 2026

5  out of  5
rating by Clifton Haston
"I got a significant lower rate on my vehicle insurance with State Farm. During the process Livia was excellent! She took the time to explain all the options that came with my plan. Livia was great and easy to work with."
We responded:
"Clifton, thank you for taking the time to leave us a review! I'm happy to hear that you got a lower rate on your insurance and that Livia was able to guide you through the options. We're glad she made the process easy for you. Let us know if we can help with anything else!"
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Lawrence Kliewer

July 2, 2026

5  out of  5
rating by Lawrence Kliewer
"Andrew was awesome"
We responded:
"Lawrence, thank you for taking the time to leave us a review! I'm glad to hear that Andrew provided you with awesome service. We're here to help, so feel free to reach out if you need anything else!"
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Lisa Cartwright

July 2, 2026

5  out of  5
rating by Lisa Cartwright
"I am so impressed with the service Ra-Chel continues to provide. She always takes her time answering questions and explains different options available to us. We are so glad that she is there and look forward to her continued service in the future."
We responded:
"Thank you, Lisa, for your wonderful feedback! I'm delighted to hear that Kelly has been providing exceptional service and going the extra mile to assist you. Her dedication to promptly addressing your questions and thoroughly reviewing options is truly appreciated. If you need any further assistance or have more questions, feel free to reach out to our office anytime. We're here to help!"
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George Hines

July 1, 2026

5  out of  5
rating by George Hines
"I'm very pleased with Angelica Garcia, she has excellent people skills and I trust her expertise, I returned from Maryland state and happy to work with Angelica again"
We responded:
"Thank you, George! I'm glad to hear that Angelica's people skills and expertise made such a positive impression on you. It's wonderful to have you back and working with us again. Let us know if we can help with anything else!"
Profile photo of Shaban Mbashimana

Shaban Mbashimana

June 16, 2026

5  out of  5
rating by Shaban Mbashimana
"I absolutely liked it! It was easy and quick to talk to Livia, and she’s a great person with an amazing personality. more importantly, she treats customers with a great care and the with the best customer service. It is easy to get things done when you are working with someone so professional as she is.
Thanks again!!"
We responded:
"Thank you, Shaban! I'm really happy to hear that Livia made your experience easy and enjoyable. We take pride in providing great customer service, and it's wonderful to know that Livia's professionalism and care stood out to you. We appreciate your feedback and support. Let us know if we can help with anything else!"
Profile photo of Adam Frerichs

Adam Frerichs

June 15, 2026

5  out of  5
rating by Adam Frerichs
"It’s always an easy phone call with this office for taking care of my needs. I appreciate Elissa Johnson for getting the changes made on my policy!"
We responded:
"Adam, thank you for taking the time to leave us a review! I'm happy to hear that your phone calls with our team are smooth and that Elissa was able to assist with your policy changes. We're here to make things easy for you. Let us know if we can help with anything else!"
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Mary Payne (MommaMarysGoals)

June 9, 2026

5  out of  5
rating by Mary Payne (MommaMarysGoals)
"Max made the process of adding a vehicle to our policy very efficient and easy, Much appreciated."
We responded:
"We love hearing this, Mary! Adding a new vehicle to your auto insurance policy should be a seamless experience, and I am glad Max was able to take care of everything for you so efficiently. Thank you for taking the time to share your appreciation with our team!"
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David Hosack

June 6, 2026

5  out of  5
rating by David Hosack
"Livia and Ryan helped me get insurance. It was quick and easy! Super hardworking people!"
We responded:
"David, thank you for taking the time to leave us a review! I'm glad to hear that the process was quick and easy for you. We appreciate your kind words about our hardworking team. Feel free to reach out if you need anything else!"
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Larry Breed

June 5, 2026

5  out of  5
rating by Larry Breed
"Max was very thorough and helpful in helping us renew and review our house and auto insurance. He was also very pleasant to chat with! Thank so much Max!"
We responded:
"Larry, thank you for taking the time to leave us a review! I'm happy to hear that Max was thorough and helpful with your insurance renewal and review. It's great to know he made the process pleasant for you. We're always here if you need anything else!"
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Jasko Pasha

June 2, 2026

5  out of  5
rating by Jasko Pasha
"When brads office was at tower grove park!

Angelica is awesome! She helped me out when I was in need of insurance quickly and effectively."
We responded:
"Thank you, Jasko! I'm happy to hear that Angelica was able to assist you promptly and effectively when you needed insurance. We appreciate your feedback and are glad to have you as part of our office family. Don't hesitate to reach out if you need anything!"