State Farm® Insurance Agent Bradford O'Neil

"Andrew Dupont is very patient and kind. I would recommend him to anyone seeking a good insurance agent."

"Andrew Dupont, and Max Wright did a wonderful job explaining my coverage for my new house and car. They both ensured all my questions were answered. I appreciated their help and patience with me."

"Ryan Orr was so helpful and made signing up for a policy so easy! His customer service was great and made the experience more enjoyable."

"Worked with Hayden today. Trading in my truck for a new one and she was able to get everything switched over very quickly. Made it was easier than I thought it would be. She’s a keeper. Great experience today."

"I normally try to be patient and understanding as I work in customer service and with insurance/car rental, but my experience with this State Farm office and State Farm in general has been nothing short of exhausting. When I first got in contact with them, they were extremely attentive. They reached out to me multiple times to get my business, got me in the door at around $350 per month which was a great price for the amount of drivers, cars and policies I had compared to what I was paying before. Everything seemed smooth. I even asked about adding my mom’s house to my policy seeing how well everything was going and was told it was “all good,” and they gave me a monthly price, paid the whole thing upfront. Based on that, I cancelled my existing policy—only to later be told that my mom’s roof was “too old” to insure. I understand underwriting rules, but that should have been checked before giving me a quote, making the payments or advising me to switch policies. About six months later, when it came time to renew, my monthly rate increased by over $200 with no real explanation. And the responsiveness that was so great in the beginning? Completely gone. Calls and texts would go unanswered for days. I also went through some financial hardship due to a death in my family overseas, which had me out of the country for two months and caused my policy to lapse. Not their fault, but they called and said they could get me insured again—I was honestly relieved. But then I had to follow up three separate times just to get my mom added to the policy like it was before. Same situation with adding my husband to our renters insurance—their suggestion, supposedly to lower my monthly rate, yet I had to keep chasing them to get it done. Then came the cancellation with no call from them, which honestly I find very unprofessional since I signed up with their specific branch. They dropped me over accidents that happened over a year before I ever signed up with them—one where I hit a deer and another hit-and-run where I was the victim. Both were fully documented with police reports. The other accident they cited was from 2020 and one from 2023 which was a glass only claim. They also cited things like “late loan payments,” which makes zero sense because I filed bankruptcy over a year and a half ago in which everything was discharged, and the payments I have now are on time. Between the miscommunication, lack of follow-through, sudden rate hikes, misinformation, and being dropped for reasons that don’t even line up with my actual record, I can confidently say: Do yourself a favor and don’t bother with State Farm. They are absolutely not on your side. Just ask the people who dealt with them after the tornadoes."

"Elissa Johnson at Bradford O’Neil State Farm was fantastic. She was so helpful and very professional. She was able to get me better coverage on my auto for less than what I was paying at another insurance company. She was very prompt with getting information to me. I would highly recommend this agency. Great customer service!"

"Marion was very resourceful and found the information I was looking for in my home owners insurance."

"Angi is great to work with"

"Aca te ayudan en español es muy fácil la agente se llama Carolina te atienden muy bien super Recomiendo."

"I talked to Griffin today and he is very knowledgeable and has helped me with my renters, auto and life insurance over the last few years. Always makes sure I'm properly covered, he’s the best!"

"Elissa and Hayden provided great and friendly service."

"Thalia from the Bradford office assisted me in quoting my parent’s auto and home coverage. Thalia was super helpful and very informative! Not only did she provide me with the best deals but she made the process super easy."

"Max was extremely helpful in lost my insurance cost by 100 dollars and adding a renters ins. I have used State Farm since I started driving at 16 up and have used them off and on until 40s. I prefer State Farm over any of the other insurance company's!"

"Angi is awsome! Marion as well. The whole process after our long term insurance company dumped us was painless and easy- with better rates!"

"My husband and I have been working with Hayden Bissel and what a fantastic experience it has been. She is so communicative and stays on top of everything with our new home owners insurance. Her response time has made our home buying experience even smoother because she is so on top of it. We absolutely recommend her to everyone! She is such a delight to work with and her personality is the cherry on top!!"

"Elissa, in particular, is always helpful and thorough whenever I need to make changes or updates to my State Farm policies. A+ for customer service!"

"Max Wright was a wealth of knowledge and pleasantly supportive as I purchased home and auto insurance. Would highly recommend"

"Brad was very knowledgeable and helpful in getting me the best deal for home and auto insurance"

"Ra-Chel was so incredible and helpful and amazing! She answered all my questions and was extremely knowledgeable, efficient, and personable. I cannot read her highly enough! Thank you so much!"

"She’s the best I don’t know what we would do without Ra-Chel Hozian"

"Angi rocks!!!"

"I had a great experience with my insurance agent. Marion Berktold-Broderick was very helpful, professional, and always quick to respond. She made the process of insuring my home easy and stress-free. Highly recommend!"

"Awesome working with Thalia Cruz. Fast & Professional."

"Marion was very helpful and pleasant to speak with and helped me with all my concerns for that time."

"Ra-Chel was able to answer all of the questions I had about my current policy, as well as give me quotes on a couple new vehicles I was looking at."